Referral directory for Social Services in Singapore
Case resourcing assistant
The assistant reads the directory below and suggests which services fit this case, in what order, and what to check before referring.
Suggestions will appear here, grouped by presenting issue, with risk flags first. Enter your case summary on the left to get started.
SOS
24-hour emotional support for people in crisis or with thoughts of suicide or self-harm. Also supports those bereaved by suicide.
Ministry of Health
National 24/7 mental health line for distress or crisis. Call, text or chat, and get linked to further care.
Institute of Mental Health
24-hour psychiatric emergency service and helpline for acute risk or severe symptoms.
SCDF / SPF
Ambulance 995 for medical emergencies or imminent risk to life. Police 999 for immediate danger.
Singapore Association for Mental Health
Counselling, community mental health and recovery services for adults and youth. Provides information and assistance on mental health and psychosocial issues. Helpline: Monday to Friday 9am to 6pm.
Silver Ribbon
Mental health literacy, anti-stigma work and counselling support.
Care Corner Singapore
Mandarin counselling for individuals, couples and families on mental health, personal challenges, grief, pre-marital, marital, family and relationship issues. Helpline: daily 10am to 10pm.
Institute of Mental Health
Mental health check-ins and assessment for young people aged 16 to 30. webCHAT offers in-the-moment text-based support for emotional concerns, clarity and help finding support. webCHAT: Tuesday to Saturday 1pm to 8pm (hours from the October 2024 contributed resource list; check before referring).
National Addictions Management Service (NAMS)
Assessment and treatment for drug, alcohol, gambling, gaming and other addictions. All Addictions Helpline (6-RECOVER): 24 hours.
National Council on Problem Gambling
Help for people with gambling problems and their families, including information on exclusion orders.
AA Singapore
Peer support groups for people who want to stop drinking.
SANA
Aftercare, counselling and reintegration support for people recovering from drug use, and their families.
AWARE
Support for survivors of sexual assault and harassment of any gender: helpline, case management, and accompaniment to police and medical services. Helpline: Monday to Friday 10am to 6pm.
Ministry of Social and Family Development
24-hour helpline to report or get help for family violence, sexual violence, harassment, abuse and neglect. Provides psychological support to callers in distress.
AWARE
Helpline, counselling and legal clinic for women facing abuse or discrimination. Offers emotional support, information and encouragement in English, Mandarin, Malay and Tamil. Helpline: Monday to Friday 10am to 6pm.
Centre for Promoting Alternatives to Violence
Family violence specialist centre offering counselling for survivors, children and people who use violence.
Ministry of Social and Family Development
Financial assistance for low-income individuals and families, and links to the nearest Social Service Office or Family Service Centre for case management on family, social and emotional issues. Hotline: daily 7am to midnight.
CCS
Free debt counselling and debt management programmes for individuals with unsecured debt.
MSF network, run by various agencies
Neighbourhood centres for casework, counselling and coordinated help for families. Find the nearest one through MSF.
Government of Singapore
Searchable list of government support schemes and services with an eligibility checker.
Babes
Support for teenagers and young women facing unplanned pregnancy.
Family Life Society
Counselling and practical support for women in crisis pregnancy.
TOUCH Community Services
Counselling helpline for youth and their parents.
Singapore Children's Society
Support, advice and information for lonely or distressed primary-school-aged children aged 7 to 12, especially when parents or caregivers are unavailable. Helpline: Monday to Friday 2.30pm to 5pm. Webchat: Monday to Thursday 2.30pm to 7pm; Friday 2.30pm to 5pm.
AIC
Information on community care services for seniors and caregivers, and for individuals with mental health and emotional needs. Care options include home care, day care and respite. Hotline: Monday to Friday 8.30am to 8.30pm; Saturday 8.30am to 4pm.
SAGE Counselling Centre
Counselling and information helpline for people aged 50 and above on issues and services related to older persons. Free face-to-face counselling for seniors and their caregivers. Helpline: Monday to Friday 9am to 7pm; Saturday 9am to 1pm.
SG Enable
First stop for disability services, schemes, employment support and assistive tech.
MWC
Help for migrant workers with employment disputes, welfare and emergencies.
Humanitarian Organisation for Migration Economics
Shelter, legal and welfare support for migrant workers, including domestic workers facing abuse.
Ministry of Manpower
Employment and work pass enquiries. Weekdays 8.30am to 5.30pm.
Ministry of Law
Civil legal aid, including divorce, custody and maintenance, for people who meet the means test.
Pro Bono SG
Free legal clinics and help for people who can't afford a lawyer.
Family Justice Courts
How to apply for a PPO or Expedited Order against family violence.
Private ambulance operators
Ambulance transport to hospital for non-emergency situations. Inform the operator of the patient’s condition and behaviour so a suitable nearby service can be activated. For medical emergencies, call 995.
Oogachaga
Counselling for lesbian, gay, bisexual, transgender, questioning and queer (LGBTQ+) individuals, couples and families. WhatsApp support: Tuesday to Thursday 7pm to 10pm; Saturday 2pm to 5pm.
SHINE Children & Youth Services
Programmes for young people aged 12 to 25 with mental health needs, including emotional support, mentoring, counselling, support groups and mental health screening. Contact: Monday to Friday 9am to 6pm.
Limitless
Free and subsidised counselling and psychological services for young people facing relationship issues, trauma, mental health concerns, self-image and behavioural challenges. Apply using the online form.
Youthline SG
A listening ear and free counselling for anyone up to 35 years old. Phone and WhatsApp: daily 9am to midnight.
Wysa / Mindline
24/7 AI chatbot for emotional wellbeing and self-help. This automated chat service is separate from the National mindline 1771 counselling helpline.
Over the Rainbow
Anonymous text-based emotional support from trained volunteers. Chat: Monday to Friday 4pm to midnight; Saturday and Sunday noon to midnight. Contact details and hours are from the October 2024 contributed resource list; check before referring.
CARE Singapore
Non-crisis psychological first aid and support for anyone in Singapore. WhatsApp: Monday to Friday 10am to 5pm. Contact details and hours are from the October 2024 contributed resource list; check before referring.
Singapore Association for the Deaf
Assistance for Deaf, hard-of-hearing and DeafBlind people and their families from social workers, case managers and community services staff. WhatsApp contact during office hours. Contact details and hours are from the October 2024 contributed resource list; check before referring.
TOUCH Community Services
Programmes supporting Deaf people in education, vocation, recreation, social development and independence. Contact: Tuesday to Friday 10am to noon and 2pm to 4pm; Saturday 10am to 3pm. Contact details and hours are from the October 2024 contributed resource list; check before referring.
National Council of Social Service
Community resource directory for finding further social service support.
International Association for Suicide Prevention
International suicide prevention information and resources for people experiencing suicidal thoughts. For immediate support in Singapore, contact SOS 1767 or National mindline 1771; call 995 or 999 for immediate danger.