Privacy
What this site is
SG Social Services is an independent, volunteer-run directory for counsellors and social workers in Singapore. It isn't affiliated with MSF or any listed agency.
Case summaries you type into the assistant
Only enter de-identified information. Don't include names, NRIC or FIN numbers, addresses, phone numbers, school names or anything else that could identify a person. The site blocks some obvious identifiers, but it can't catch everything, so the responsibility stays with you and your agency's data protection policies.
When you press "Find relevant services", your case summary is sent to Anthropic, the company that makes the Claude AI model, to generate suggestions. This site does not save case summaries in any database or log. Anthropic's handling of that data is set out in its own commercial terms and privacy policy.
Recommendations and update reports
When you use the form, we store what you type (service details, your description and your role if you give it), along with the date. We use it only to review and update the directory. We don't collect your name or email through the form.
The mobile app
The SG Social Services app for Android and iOS works the same way as this website. Services you save with the star, and your light or dark appearance choice, are kept only on your phone and are never sent to us. The app keeps a copy of the directory on your phone so it works offline. It doesn't use accounts, location, contacts, advertising or tracking.
Visit counts
To show funders and partners that the directory is used, the site keeps simple daily counts: how many visits and page views there were, how many searches were made, which presenting-issue pages and filters were used, and how many times the assistant was used. That's all. We don't use cookies for this, and we don't store your IP address, device details, the words you search for or anything you type into the assistant. If your browser has Do Not Track or Global Privacy Control switched on, you aren't counted at all.
Other data
Your light or dark appearance preference is saved in this browser so it can be used on your next visit.
Our hosting provider keeps standard server logs (such as IP address and time of request) for security and to prevent abuse. We don't use advertising trackers.
Questions or removal requests
Contact: [your contact email]
Not professional advice
The assistant suggests services from this directory. It isn't clinical, legal or financial advice. Always confirm details with the service and use your professional judgement and your agency's protocols, especially where there is risk.